48V 15AH
BATTERY
750W
MOTOR POWER
28 MPH
TOP SPEED
330 lbs
PAYLOAD CAPACITY

Rover Step-Thru Electric Bike

Regular price $1,299.00 $1,299.00 | $0.00 OFF
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What's in the Box
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Our new warranty policy, effective from March 22, 2024, will provide benefits to customers who make purchases from this date onwards, while those who purchased before will continue to receive the one-year warranty.

At Velowave Bikes, we take great pride in the quality and durability of our products. We're confident that you will be impressed as well, and we stand behind all of our products. Every ebike we sell is covered by a limited warranty against manufacturing defects subject to the terms below.

Covered Products

  • This warranty applies only to products, parts, and components (hereafter PRODUCTS) that have been manufactured, assembled, or sold in new condition by Velowave Bikes.
  • This warranty applies only to replacement repair of PRODUCTS in case of a manufacturing flaw in materials or workmanship, in accordance with the Scope of Warranty Service, and subject to any and all exclusions, limitations, and procedures explained below.
  • This warranty is not transferable in any way and may not be exercised by anyone other than the original retail buyer (hereafter BUYER) of the PRODUCTS, only if the BUYER has retained constant ownership of the PRODUCTS since their original purchase of the PRODUCTS and only to PRODUCTS purchased in new condition either.

Warranty Period: 2 Years

  • Battery packs are covered for a 2-year Warranty from the date of original retail purchase or up to 300 charging cycles, whichever occurs first. The batteries are designed to retain up to 75% of their original capacity during that time.
  • Other electronic components including the motor, controller, display, charger, and throttle are covered under a 2-year warranty from the date of purchase.
  • Bicycle frames are covered by a 2-year warranty against manufacturing defects.
  • Mechanical components are covered by a 1-year warranty against manufacturing defects.
  • For all PRODUCTS, this warranty period is counted from the date the products were delivered to the BUYER unless excluded from warranty or otherwise voided from coverage under warranty.
  • New Bike Guarantee - we offer full replacement of defective parts with free shipping within the first 30 days of your bike order. After 30 days the customer is responsible for all return shipment costs to Velowave.

Apart from manufacturing defects that could be present, parts that wear due to normal use

such as :

  • Bearings
  • Brake Pads
  • Chains
  • Free Hub Bodies
  • Handlebar Grips
  • Rubber moving parts
  • Shifter, brake cables and casings
  • Spokes
  • Sprockets
  • Stripped threads/bolts
  • Tools
  • Transmission gears

are not included in the warranty but may be replaced on a case-by-case basis within the first 60 days. We shall not be liable if you install, operate, clean, or maintain your ebike without following the owners' manual instructions. Misuse, abuse, alteration, and natural disasters are not included in this warranty.

Note: No official warranty is provided for used e-bikes.

1. ORDER CANCELLATION

For all orders (including pre-orders), your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.

BEFORE SHIPMENT: We will cancel the order for free, but we cannot guarantee your order cancellation request will reach the shipping warehouse in time to stop your shipment, so please notify us as early as possible of your cancellation request.  

AFTER SHIPMENT: Requests to cancel an order or reject a package after shipment will incur a processing fee of 20% of the purchase price.

The customer needs to email Velowave’s customer service team regarding any order cancellation. Once an order cancellation request has been approved, Velowave will email the customer a cancellation notification email. The customer shall not send a return package to Velowave without receiving notification. Velowave will reject all shipments that are not scheduled to arrive, and the customer is responsible for any related fee or loss.

 

2. EXCHANGE & RETURN

FREE REPLACEMENT

Customers may return the product due to serious shipping damage (affecting the use of functions) or missing parts. For us to better understand the problem and solve it effectively, photos and / or videos are REQUIRED as evidence.

*Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal functions in any form. 

Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:

  • Minor damage to the outer packaging.
  • Minor scratches or paint loss on the product.
  • Damage to parts or wearing parts after excessive use.
  • Damage to parts or wearing parts after using for a certain while or a certain number of times.

Possible Solutions:

- If an item is missing: we will resend the missing item/accessory for free.

- If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Velowave will decide whether you need to return the wrong product or not and compensate you the return shipping fee when we receive it.

- If the product is damaged in transit: please contact us first at cs@velowavebikes.com.

14 DAYS RETURNS

For e-bike products: We allow you to return any item in new and unused condition within 14 days of receipt for a refund with no restocking fee, minus $200 shipping fee ($200/item deducted from refund). The customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package. If you customers require Velowave to provide a return label, customers will need to pay an additional return shipping fee.

Returns of used items. Any items returned in a used condition may be returned within 14 days. However, there is a return shipping fee of $200 per item and a restocking fee of fifty percent (50%) of the purchase price (both deducted from refund), in addition, the customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package. If you customers require Velowave to provide a return label, customers will need to pay an additional return shipping fee.

To be eligible for a return, the customer must meet the terms instructed below:

  • Must be in like-new condition and free from dirt, dust, or fragrances
  • Must be in the original packaging (all cardboard and foam) and condition that you received it
  • Must include all items that were included inside the box (charger, keys, hardware, etc.)
  • The ebike must be under ten (10) miles on the odometer

 

For accessories products: any returned accessory or replacement part must be unused, free of wear and tear, dirt, dust, fragrance, or other signs of use. It must be sealed and unopened in the same packaging and condition you received it. We will charge $20 for sent out shipping & restocking ($20/item will be deducted from the refund). The customer is responsible for arranging and paying for return shipping, which may vary depending on the carrier selected.

Please notice: if a customer decided to arrange the return shipment by himself and the request has been confirmed by Velowave’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Velowave will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.

Non-returnable/non-refundable Items:

- For an ebike that has been delivered for more than 14 days or used for more than 10 miles, we do not accept returns anymore and follow our warranty policy.

- Used Products, batteries, special orders, sale items, and gifted orders shall not be returnable except in extreme cases of breakage/malfunction covered by our warranty, and then only after receipt of our approval for the return.

 

3. REFUND

Please understand that any item returned with an order that used a discount code will have the entire discount code value subtracted from the refund value, whether you return one ebike or multiple ebike. Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee and send the remaining refund according to the customer's original payment method. We will refund within 3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted to their account within three days of being issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact us at cs@velowavebikes.com if the customer has not received the refund after ten business days.

SHIPPING METHOD:

We provide ebike shipping via FedEx Ground delivery. We offer free delivery for all electric bikes. However, there will be a delivery fee for accessories. Shipping for bikes may vary depending on the shipping address. Bikes will be shipped within 2 business days (excluding weekends and holidays) and may take anywhere from 3-7 business days for delivery, depending on FedEx.

 

Destination Shipping Method Shipping Time Cost
Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York (excluding New York City), Pennsylvania, District of Columbia, New Jersey, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Wisconsin, Illinois, Missouri, Indiana, Ohio, Michigan, Oklahoma, Texas, West Virginia, Virginia, Delaware, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida, Louisiana, Arkansas, Maryland, Arizona, Montana, Idaho, Wyoming, Colorado, Utah, Nevada, Oregon, Washington, New Mexico  Street, California Standard Shipping Ship from domestic warehouse:
3-7 business days
Ship from overseas warehouse:
7-15 business days
E-Bikes: Free

Accessories & Parts: Cost $8,

FREE shipping on orders over $120

Alaska, Hawaii UPS® Ground  7-15 Bussines Days $750
UPS 2nd Day Air® 2 Business Days $800
 American Samoa, Micronesia, Guam, Marshall, Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific No Delivery 
New York City Due to the implementation of Local Law 39, the recent e-bike regulations in New York City, we regret to inform you that we are temporarily not selling our products in the city. We are actively addressing this matter and appreciate your understanding.
 

Due to COVID-19, the shipping efficiency of transportation is not stable. If you have other requirement, please contact our customer service about more details, we are happy to help you.

You will receive a confirmation email after placing your order letting you know that it was successfully received and is processing. (If you don't find the confirmation email in your inbox, please check your spam or junk folder.)
You will receive an email with tracking information once your order leaves our fulfillment center.
Please note we provide FedEx Ground regular service and FedEx Ground with signature service. Please note that the FedEx Ground regular service will usually leave the shipment at the recipient's door. The FedEx Ground with signature service requires recipient to sign for it, and if there is no sign, it will be returned directly. Please consider which service is suitable for your needs. You are free to choose between these two services, but delivery results depend on FedEx.

 

VELOWAVE WAREHOUSE:

Our warehouses are located in California, USA. Orders typically ship within 2 working days and take 3-7 business days to reach the customer. You can also check our return and warranty policy for more after-sale details.

Please note that the warehouses are not our return facility. If you would like to obtain the address of our return facility, please contact our customer service.

 

TRACK YOUR ORDER:

A shipping confirmation email will be sent to the email address attached to your order once the order has shipped. You can also log into your account on our website to check the order status. Or contact our support team via email at support@velowavebikes.com.

Size Chart

Size Rider Height
17.3"
44cm
5’5" - 6’5"
165 - 192cm
SIZE &CHART

Size Chart

Size Rider Height
17.3"
44cm
5’5" - 6’5"
165 - 192cm
What's in the Box

Safe Packaging

Our packaging

What is in the box

Our packaging
Electric Bike x 1
Our packaging
Charger x 1
Our packaging
Battery x 1
Our packaging
Headlight x 1
Our packaging
Spare Spokes x 2
Our packaging
Pedals x 2
Our packaging
Front Reflector x 1
Rear Reflector x 1
Our packaging
Three Way Allen Wrench x 1
Our packaging
Allen Wrench x 2
Our packaging
Front Axle Skewer x 1
Our packaging
Spare Screws x 2
Our packaging
Open End Wrench x 2 Screw Driver x 1

Rover Step-Thru

Feel the perfect combination of style and power with Rover - featuring a sleek all-aluminum body and a powerful 750W BAFANG gear hub motor that delivers an impressive range of over 50 miles per charge. Say goodbye to rider fatigue and enjoy extended ride time on your journeys with Rover - making every ride effortless and enjoyable!

Key Features

750W BAFANG Motor

Robust 750W BAFANG motor provides effortless acceleration and secure control for tackling inclines and challenging terrain.

Kenda Fat Tire

Versatile Kenda 26"*4.0" Fat Tire adapts to various terrains for a smooth and reliable ride.

Long-lasting Battery

Enjoy extended rides with confidence using the removable 48V 15Ah LG battery, offering up to 50 miles per charge and fast-charging capability.

Bright Headlight

Illuminate your path with confidence using the bright 48V 10W LED Light for enhanced visibility during night rides.

Hydraulic Brakes & Display

Stable braking performance and convenient monitoring with hydraulic disc brakes and multifunctional display.

Front Suspension

Ride comfortably over uneven terrain with front hydraulic suspension fork, offering reduced vibration and improved stability.

Shimano Drivetrain

Smooth Shimano 7-speed drivetrain ensures seamless gear transitions and optimal control for varying terrains.

Comfortable Wide Saddle

Enjoy long rides in comfort with widened saddle featuring integrated rear reflectors for added safety and reduced fatigue.

6061 Aluminum Structure

Durable 6061 aluminum frame provides strength and reliability for adventurous cycling, featuring a sleek and modern design.
Rider Reviews
Specs & Size
Products
                  Rover Step-Thru Electric Bike
Frame Size Standard (mm)
Handlebar Height 1203mm
Head Tube Length 135mm
Reach 400mm
Seat Tube Length 439mm
Standover Height 780mm
Wheelbase 1226mm
Total Length 1976mm
Seat Height Min/Max 925/1140mm

General

  • Classes: Class 3(Ebikes can go up to 28mph with pedal assistance)
  • Max Speed: 28MPH by pedal, 20MPH by throttle
  • Range: 50+ Mile by Pedal; 30+ Mile by Throttle(Calculation based on rider's weight of 75kg. Range varies according to road condition, weather, rider's weight etc.)

Frameset

  • Frame: 6061 Aluminium, Removable Battery, Internal Routing
  • Fork: Hydralic Suspension Fork

Wheels

  • Rim Material: Aluminum
  • Rim Size: 26 x 3.0
  • Front Wheel Spokes: 13K x 243
  • Rear Wheel Spokes: 12K x 198
  • Tire: Kenda Fat Tires
  • Tire Size: 26" x 4.0"

E-system

  • Battery: 48V 15Ah, 720Wh, LG 21700 Cells
  • Charger: Input 100-240V~, 2.8A(Max.), 50-60Hz. Output 54.6V⎓2.0A, Aviation Connector. UL LISTED
  • Motor: BAFANG Geared Hub Motor, Rated 750W, Peak 1275W, Max Torque 80NM
  • Controller: 48V 25A Peak
  • Display: Multifunctional Color-Screen Display
  • Pedal Assist: Cadence Sensor
  • Throttle: Thumb Throttle
  • Front Light: 48V 10W LED Light

Drivetrain

  • Shifter: Shimano, 7-Speed
  • Rear Derailleur: Shimano, Long Cage
  • Crank & Chainring: 52T, 170mm Alloy Crank
  • Freewheel: 7-Speed
  • Pedal: Alloy Platform Pedals

Components

  • Saddle: Comfortable Wide Saddle
  • Handlebar: Alloy, 750mm width
  • Grips: Nylon Lock-on
  • Brake: Front & Rear Hydralic Disc Brakes
  • Brake rotor: 180mm, 1.9mm thick
  • Kickstand: Side Kickstand
  • Seatpost: Forged Alloy, ∅31.6*350mm
  • Stem: Bar bore: ∅31.8mm, Clamp I.D.: ∅28.6mm, HEIGHT: 40mm, RISE: 0°

Weight

  • Net Weight: 32kg(70.5lb)
  • Gross Weight: 42kg(92.6lb)
  • Battery Weight: 4.2kg(9.3lb)
  • Weight limit: 150kg (330lb) Payload Capacity

Size

  • Product Size: 1975x1205x750mm
  • Packing Size: 1630x350x830mm

Customer Reviews

Based on 32 reviews
59%
(19)
31%
(10)
9%
(3)
0%
(0)
0%
(0)
O
Ogival Moraes
Estou amando minha bike

Recebi minha bike e logo já montei as partes. Muito simples e rápido. Estou amando a experiência. Essa é minha primeira bike elétrica. Muito potente, rápida, confortável. Só senti falta, até pela potência e rapidez, de um freio mais eficiente. Uma lanterna traseira ajudaria muito também na segurança. Mas, de resto a bike é muito bem construída e forte. Já andei 150 milhas e não vejo a hora de poder andar mais e mais.

A
Allan
Despite an overall excellent design, factory assembly was sloppy and destructive. *** UPDATE***

Since the bike just arrived yesterday, I haven't had a chance to ride it since the ON/OFF switch will not function if the battery is in its compartment. It appears that clearances are not adequate for the ignition interlock to function properly. The attached photographs show that in an effort to meet those clearances, excessive force was used installing the battery receptacle plate.
At this point I'm waiting to hear back from the manufacturer (in Hong Kong) as to where we go from here.
It would be of great benefit if there was a service center located within the US, and my two star rating will probably improve dramatically once I get a chance to ride this machine. I'll do a followup rating of this Velowave e-bike, focusing on their support capabilities, as soon as I have experience with that aspect of their company.

UPDATE:
I feel it's important to recognize a company when their customer service and after sale support deserve mention. Velowave support responded to me within 24 hours of my initial contact and, after a review of the situation immediately shipped replacement parts and a link to a video explaining how to easily change them. In a quick run through of the procedure, I realized how well constructed and designed for easy maintenance this bike is!
So, now with confidence in the quality of both construction and customer support of Velowave, my wife will get that Prado S that she wants so badly!

s
samantha
Amazing E-Bike, Nice ride, LOVE IT!!!

I’m 6'1"/235lb. It's actually large enough for me! It's a wonderful electric bike, I absolutely love this navy blue metal, it looks great,and the welding is also high quality. this 750W motor is quite powerful. love the feel of the acceleration and grip to the pavement. I have ridden about 50 miles already on the first charge alternating between pedaling and electric mode.By the way, The hydraulic brakes are amazing. In each instance, I was able to stop very quickly.
If you're looking for 28mph, 50+ miles range, good handling and easy to remove battery, Do not hesitate to buy this bike!

P
Paul Werling
New Rover is my wife's new favorite thing

It was so easy to set up and get started. My wife and I both now each have a Velowave. Got her the Rover and I have the Ranger. She Got on it and loved every second of it. Smooth ride and so fast! The step through and it's so comfortable and love the fat tire feel. We can't wait to go around town showing off the coolest things on 2 wheels! So happy we decided to get them!

M
Michael Weidner
Time diff

Everything was good once Mini figured out I had to press and hold the power button.
Might want to put that in instructions.
Time difference is a pain and wish I new it.

Hi there, thank you for taking the time to leave a review for our Rover Step-Thru Electric Bike. We appreciate your feedback and are glad to hear that everything was good once you figured out the power button. We apologize for any inconvenience caused by the time difference and we will definitely take your suggestion into consideration for our instructions. Thank you for choosing our product and we hope you enjoy your rides with the Rover!

D
David Downing
Good times

Very happy with my new Velowave Rover ... did my first 50 mile ride and it performed beautifully... if there was one drawback, I would say it needed couple more gears to shift into ... higher gears for more of a pedaling experience

r
robert rose
Nice bike

Needs better directions should not have to go on line to get better idea of what to do. They left things to figure out. Bike looks great

a
alan Anderson

easy to put together

A
Al
Excellent bike, great customer service.

After lots of research I purchased the Velowave Rover and Velowave Prado s. Pretty sure all Ebikes in this price range are basically the same, so it comes down to any extra quality and customer service. The Velowaves are towards the lower area price wise, but, in my opinion having rented several different brands, better quality than most others. Front adjustable suspension, 750W motor, around 50 miles per charge, and hydraulic brakes are, to me, essential. The Rover and the Prado have them all. Great bikes!

R
Robert Hall
A couple of hiccups but service was good

The bike is very sturdy and rides nicely. Suitable for adults and teens. Twist handle gears on right and acceleration paddle on left. A couple things slipped through their quality control for which I had to contact them. Service contacted me back within 24hrs (China time don't forget) which was nice. They bent over backwards to help and accommodated me with my request and got me what I needed very quickly. Accessories were quick to come and help with assembly if required was given in for of an instruction video which is not with the part. It was given as soon as I asked for it.
All in all ended up with what I was looking for and a better experience than friends had with other manufactures.

Dear customer, Thank you for your support and understanding. Velowave will continue to strive to optimize customer service.

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