Ranger Step-Thru Electric Bike

The new upgrade of Ranger adds fenders and baskets, and fat tires suitable for various terrains making the ride more stable, Experience Unparalleled Comfort & Unrivaled Freedom, Like Never Before. Unleash Your Adventure with the Ranger Step-Thru!
Regular price $1,299.00 $1,799.00 | (27% off)
/
Back to School - $200 OFF ON CHECKOUT

25% Off Extra Battery with Ranger👈

-29

Two-Year Warranty:

We provide a 2-year warranty on Velowave electric bikes frame.

One-Year Warranty:

A 1-year warranty on all electronic parts (including battery, motor, controller, display, lights)

Apart from manufacturing defects that could be present, parts that wear due to normal use (such as tires, brake pads, chains, etc) are not included in the warranty but may be replaced on a case-by-case basis within the first 60 days. We shall not be liable if you install, operate, clean, or maintain your ebike without following the owners' manual instructions. Misuse, abuse, alteration, and natural disasters are not included in this warranty. 

Note: No official warranty is provided for used e-bikes.

1. ORDER CANCELLATION

For all orders (including pre-orders), your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.

BEFORE SHIPMENT: We will cancel the order for free, but we cannot guarantee your order cancellation request will reach the shipping warehouse in time to stop your shipment, so please notify us as early as possible of your cancellation request.  

AFTER SHIPMENT: Requests to cancel an order or reject a package after shipment will incur a processing fee of 10% of the purchase price.

The customer needs to email Velowave’s customer service team regarding any order cancellation. Once an order cancellation request has been approved, Velowave will email the customer a cancellation notification email. The customer shall not send a return package to Velowave without receiving notification. Velowave will reject all shipments that are not scheduled to arrive, and the customer is responsible for any related fee or loss.

 

2. EXCHANGE & RETURN

FREE REPLACEMENT

Customers may return the product due to serious shipping damage (affecting the use of functions) or missing parts. For us to better understand the problem and solve it effectively, photos and / or videos are REQUIRED as evidence.

*Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal functions in any form. 

Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:

  • Minor damage to the outer packaging.
  • Minor scratches or paint loss on the product.
  • Damage to parts or wearing parts after excessive use.
  • Damage to parts or wearing parts after using for a certain while or a certain number of times.

Possible Solutions:

- If an item is missing: we will resend the missing item/accessory for free.

- If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Velowave will decide whether you need to return the wrong product or not and compensate you the return shipping fee when we receive it.

- If the product is damaged in transit: please contact us first at cs@velowavebikes.com.

14 DAYS RETURNS

For e-bike products: We allow you to return any item in new and unused condition within 14 days of receipt for a refund with no restocking fee, minus $200 shipping fee ($200/item deducted from refund). The customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package.

Returns of used items. Any items returned in a used condition may be returned within 14 days. However, there is a return shipping fee of $200 per item and a restocking fee of fifty percent (50%) of the purchase price (both deducted from refund), in addition, the customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package.

To be eligible for a return, the customer must meet the terms instructed below:

  • Must be in like-new condition and free from dirt, dust, or fragrances
  • Must be in the original packaging (all cardboard and foam) and condition that you received it
  • Must include all items that were included inside the box (charger, keys, hardware, etc.)
  • The ebike must be under ten (10) miles on the odometer

 

For accessories products: any returned accessory or replacement part must be unused, free of wear and tear, dirt, dust, fragrance, or other signs of use. It must be sealed and unopened in the same packaging and condition you received it. We will charge $20 for return shipping ($20/item will be deducted from the refund). The customer is responsible for arranging and paying for return shipping, which may vary depending on the carrier selected.

Please notice: if a customer decided to arrange the return shipment by himself and the request has been confirmed by Velowave’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Velowave will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.

Non-returnable/non-refundable Items:

- For an ebike that has been delivered for more than 14 days or used for more than 10 miles, we do not accept returns anymore and follow our warranty policy.

- Used Products, batteries, special orders, sale items, and gifted orders shall not be returnable except in extreme cases of breakage/malfunction covered by our warranty, and then only after receipt of our approval for the return.

 

3. REFUND

Please understand that any item returned with an order that used a discount code will have the entire discount code value subtracted from the refund value, whether you return one ebike or multiple ebike. Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee and send the remaining refund according to the customer's original payment method. We will refund within 3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted to their account within three days of being issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact us at cs@velowavebikes.com if the customer has not received the refund after ten business days.

SHIPPING METHOD:

We provide shipping via FedEx Ground delivery. We offer free delivery for all accessories. However, there will be a delivery fee for bikes. Shipping for bikes may vary depending on the shipping address. Orders will be shipped within 2 business days (excluding weekends and holidays) and may take anywhere from 3-7 business days for delivery, depending on FedEx.

 

Destination Shipping Method Shipping Time Cost
Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York, Pennsylvania, District of Columbia, New Jersey, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Wisconsin, Illinois, Missouri, Indiana, Ohio, Michigan, Oklahoma, Texas, West Virginia, Virginia, Delaware, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida, Louisiana, Arkansas, Maryland, Arizona, Montana, Idaho, Wyoming, Colorado, Utah, Nevada, Oregon, Washington, New Mexico  Street, California Standard Shipping Ship from domestic warehouse:
3-7 business days
Ship from overseas warehouse:
7-15 business days
E-Bikes: Free

Accessories & Parts: Cost $8,

FREE shipping on orders over $120

Alaska, Hawaii UPS® Ground  7-15 Bussines Days $750
UPS 2nd Day Air® 2 Business Days $800
 American Samoa, Micronesia, Guam, Marshall, Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific No Delivery 
 

Due to COVID-19, the shipping efficiency of transportation is not stable. If you have other requirement, please contact our customer service about more details, we are happy to help you.

You will receive a confirmation email after placing your order letting you know that it was successfully received and is processing. (If you don't find the confirmation email in your inbox, please check your spam or junk folder.)
You will receive an email with tracking information once your order leaves our fulfillment center.
Please note we provide FedEx Ground regular service and FedEx Ground with signature service. Please note that the FedEx Ground regular service will usually leave the shipment at the recipient's door. The FedEx Ground with signature service requires recipient to sign for it, and if there is no sign, it will be returned directly. Please consider which service is suitable for your needs. You are free to choose between these two services, but delivery results depend on FedEx.

 

VELOWAVE WAREHOUSE:

Our warehouses are located in California, USA. Orders typically ship within 2 working days and take 3-7 business days to reach the customer. You can also check our return and warranty policy for more after-sale details.

 

TRACK YOUR ORDER:

A shipping confirmation email will be sent to the email address attached to your order once the order has shipped. You can also log into your account on our website to check the order status. Or contact our support team via email at support@velowavebikes.com.

Overview

28 MPH

TOP SPEED

750W

MOTOR POWER

48V 15AH

Removable Battery

4" Fat Tires

TIRES

5.2 - 6.2FT

Height Range

330lbs

PAYLOAD CAPACITY

750W ANANDA Geared Hub Motor
Strong and powerful, providing strong electric power and making it stable to reach speed peaks. You can cruise around with little to no effort. Wait, climbing the hill, no problem.
All Terrains Fat Tire
26"*4.0" Fat Tire, anti-skidding, wear-resistant, adapt to snow, sand, and various terrains. The fat tire enables smooth riding on rugged landscapes means you can get more cycling experiences.
Convenient Control
The convenient control system, multiple riding modes, hydraulic disc brake system, reliable and sensitive braking performance, and perfect braking experience.

Removable LG Battery

Powered by a high-quality 48V 15AH LG battery, it covers 30-45 miles on a single charge. Conveniently lockable and removable, take it home or to the office for charging.

Shimono 7-Speed Derailleur

7-speed cassette transmission featuring an 11T to 32T gear range. Conquer steep hills and cruise at high speeds effortlessly for an enjoyable, unmatched riding experience.

Upright Handlebar

Embrace comfort and safety with the Ranger E-Bike's upright handlebars. Enjoy a clearer view of the road, reduced wrist pressure, and enhanced control for extended, ergonomic rides.

Rear Rack and Fenders

Complete with a practical rear rack and upgraded 1-piece fender package. Carry cargo effortlessly, while staying stylishly clean on- and off-road. Enjoy a stable framework that's both functional and sleek – no need for extra accessories.

Reliable 6061 Aluminum Frame Structure

The Step-Thru Frame ensures easy on-off access for all riders. Reinforced rear triangle supports up to 350 lbs, accommodating most users. With a sturdy rear rack, carrying heavy loads becomes effortless.

Convienent Thumb Throttle & Advanced Display

Experience power on demand with the intuitive thumb throttle. Pedal or throttle for greater acceleration and motor assistance. The displays real-time metrics and offers customizable riding modes for a personalized experience. Stay informed on your journey.

Highlight Reel
Ghost Electric Mountain Bike
Ghost Electric Mountain Bike
Ghost Electric Mountain Bike

Specs & Size

Products
                                      Ranger Step-Thru Electric Bike
Frame Size Standard (mm)
Handlebar Height 1199mm
Reach 455mm
Head Tube Length 140mm
Seat Tube Length 17.3"
Standover Height 750mm
Wheelbase 1190mm
Total Length 1920mm
Seat Height Min/Max 850/1040mm
Electric Parts
Motor
Ananda Geared Hub Motor, Rated 750W, Peak 1000W, Max Torque 85NM
Battery
48V 15Ah, 720Wh, LG Cells
Charger
48V/2A
Pedal Assist
Speed Sensor
Controller
48V/25A
Display
Multifunctional Color-Screen Display
Mechanical Parts
Frame Material
6061 Aluminum
Brakes
Front & Rear Hydralic Disc Brakes
Fork
Hydraulic Suspension Fork
Throttle
Thumb Throttle on the Left
Derailleur
Shimano 7-Speed
Crank Set
52T, 170mm Alloy Crank
Pedals
Platform Pedals
Saddle
Comfortable Wide Saddle
Tire
Kenda 26"*4.0" Fat Tires
Performance
Max Speed
28 MPH by Pedal; 20 MPH by Throttle
Range
40+ Miles by Pedal; 25+ Miles by Throttle
Size
1940*730*1210mm
Packing Size
1570*330*900mm
Battery Weight
3.9kg
Net Weight
35.5kg

What is in the box

Safe Packaging

Our packaging

What is in the box

Our packaging
Electric Bike x 1
Our packaging
Charger x 1
Our packaging
Headlight x 1
Our packaging
Spare Spokes x 2
Our packaging
Spare Screws x 3
Our packaging
Front Reflector x 1
Our packaging
Front Axle Skewer x 1
Our packaging
Pedals x 2
Our packaging
Instruction Manual x 1
Our packaging
Allen Wrench x 1
Our packaging
Open End Wrench x 1

Customer Reviews

Based on 4 reviews
100%
(4)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
c
clinton rohner
First experience with E-bike...

This bike was easy to assemble, carefully packed, and the components are top notch. My wife is absolutely tickled with it!!

G
Gerson Suarez
Great Bike!

It’s an amazing electric bike. The experience so far is great. I didn’t like the instruction book. Recomend look the video from YouTube for the assamble. The only part that I’m not happy about, was getting in touch with the company. I had one doubt with the lights(how to turn it on) try to reach on the chat website no luck. I had to send an email, get the respond the next day wich is fine.

S
Salvador Nuno
Electric bike

So far so good I recommend it

R
Ronnie K
Wow, Is this Comfortable and Fun

I looked at so many fat tire bikes , i was so confused , until i saw this one. Number 1. the black paint will mesmerize you in the sunlight,
2.out of all the fat tire bikes i test rode, Aventon, Himiway, Denago and magiccycle the Velowave step thru was not only the fastest by far it was also the most comfortable,
Im 65 and the old back is a lil creaky, this has an upright design which is nice,, you feel very stable on it also, but dont forget to wear your helmet

Special instructions for seller

What are you looking for?