TOP SPEED
28 MPH
MOTOR POWER
750W
BATTERY
48V 15AH
PAYLOAD CAPACITY
300 lbs

Ranger Step-Thru 2.0 Electric Bike

Regular price $1,199.00 $1,399.00 | $200 OFF
/
Back to School - $200 OFF ON CHECKOUT

25% Off Extra Battery with Ranger👈

What is my size?
What's in the Box
6911

Our new warranty policy, effective from March 22, 2024, will provide benefits to customers who make purchases from this date onwards, while those who purchased before will continue to receive the one-year warranty.

At Velowave Bikes, we take great pride in the quality and durability of our products. We're confident that you will be impressed as well, and we stand behind all of our products. Every ebike we sell is covered by a limited warranty against manufacturing defects subject to the terms below.

Covered Products

  • This warranty applies only to products, parts, and components (hereafter PRODUCTS) that have been manufactured, assembled, or sold in new condition by Velowave Bikes.
  • This warranty applies only to replacement repair of PRODUCTS in case of a manufacturing flaw in materials or workmanship, in accordance with the Scope of Warranty Service, and subject to any and all exclusions, limitations, and procedures explained below.
  • This warranty is not transferable in any way and may not be exercised by anyone other than the original retail buyer (hereafter BUYER) of the PRODUCTS, only if the BUYER has retained constant ownership of the PRODUCTS since their original purchase of the PRODUCTS and only to PRODUCTS purchased in new condition either.

Warranty Period: 2 Years

  • Battery packs are covered for a 2-year Warranty from the date of original retail purchase or up to 300 charging cycles, whichever occurs first. The batteries are designed to retain up to 75% of their original capacity during that time.
  • Other electronic components including the motor, controller, display, charger, and throttle are covered under a 2-year warranty from the date of purchase.
  • Bicycle frames are covered by a 2-year warranty against manufacturing defects.
  • Mechanical components are covered by a 1-year warranty against manufacturing defects.
  • For all PRODUCTS, this warranty period is counted from the date the products were delivered to the BUYER unless excluded from warranty or otherwise voided from coverage under warranty.
  • New Bike Guarantee - we offer full replacement of defective parts with free shipping within the first 30 days of your bike order. After 30 days the customer is responsible for all return shipment costs to Velowave.

Apart from manufacturing defects that could be present, parts that wear due to normal use

such as :

  • Bearings
  • Brake Pads
  • Chains
  • Free Hub Bodies
  • Handlebar Grips
  • Rubber moving parts
  • Shifter, brake cables and casings
  • Spokes
  • Sprockets
  • Stripped threads/bolts
  • Tools
  • Transmission gears

are not included in the warranty but may be replaced on a case-by-case basis within the first 60 days. We shall not be liable if you install, operate, clean, or maintain your ebike without following the owners' manual instructions. Misuse, abuse, alteration, and natural disasters are not included in this warranty.

Note: No official warranty is provided for used e-bikes.

1. ORDER CANCELLATION

For all orders (including pre-orders), your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.

BEFORE SHIPMENT: We will cancel the order for free, but we cannot guarantee your order cancellation request will reach the shipping warehouse in time to stop your shipment, so please notify us as early as possible of your cancellation request.  

AFTER SHIPMENT: Requests to cancel an order or reject a package after shipment will incur a processing fee of 20% of the purchase price.

The customer needs to email Velowave’s customer service team regarding any order cancellation. Once an order cancellation request has been approved, Velowave will email the customer a cancellation notification email. The customer shall not send a return package to Velowave without receiving notification. Velowave will reject all shipments that are not scheduled to arrive, and the customer is responsible for any related fee or loss.

 

2. EXCHANGE & RETURN

FREE REPLACEMENT

Customers may return the product due to serious shipping damage (affecting the use of functions) or missing parts. For us to better understand the problem and solve it effectively, photos and / or videos are REQUIRED as evidence.

*Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal functions in any form. 

Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:

  • Minor damage to the outer packaging.
  • Minor scratches or paint loss on the product.
  • Damage to parts or wearing parts after excessive use.
  • Damage to parts or wearing parts after using for a certain while or a certain number of times.

Possible Solutions:

- If an item is missing: we will resend the missing item/accessory for free.

- If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Velowave will decide whether you need to return the wrong product or not and compensate you the return shipping fee when we receive it.

- If the product is damaged in transit: please contact us first at cs@velowavebikes.com.

14 DAYS RETURNS

For e-bike products: We allow you to return any item in new and unused condition within 14 days of receipt for a refund with no restocking fee, minus $200 shipping fee ($200/item deducted from refund). The customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package.

Returns of used items. Any items returned in a used condition may be returned within 14 days. However, there is a return shipping fee of $200 per item and a restocking fee of fifty percent (50%) of the purchase price (both deducted from refund), in addition, the customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package.

To be eligible for a return, the customer must meet the terms instructed below:

  • Must be in like-new condition and free from dirt, dust, or fragrances
  • Must be in the original packaging (all cardboard and foam) and condition that you received it
  • Must include all items that were included inside the box (charger, keys, hardware, etc.)
  • The ebike must be under ten (10) miles on the odometer

 

For accessories products: any returned accessory or replacement part must be unused, free of wear and tear, dirt, dust, fragrance, or other signs of use. It must be sealed and unopened in the same packaging and condition you received it. We will charge $20 for sent out shipping & restocking ($20/item will be deducted from the refund). The customer is responsible for arranging and paying for return shipping, which may vary depending on the carrier selected.

Please notice: if a customer decided to arrange the return shipment by himself and the request has been confirmed by Velowave’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Velowave will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.

Non-returnable/non-refundable Items:

- For an ebike that has been delivered for more than 14 days or used for more than 10 miles, we do not accept returns anymore and follow our warranty policy.

- Used Products, batteries, special orders, sale items, and gifted orders shall not be returnable except in extreme cases of breakage/malfunction covered by our warranty, and then only after receipt of our approval for the return.

 

3. REFUND

Please understand that any item returned with an order that used a discount code will have the entire discount code value subtracted from the refund value, whether you return one ebike or multiple ebike. Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee and send the remaining refund according to the customer's original payment method. We will refund within 3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted to their account within three days of being issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact us at cs@velowavebikes.com if the customer has not received the refund after ten business days.

SHIPPING METHOD:

We provide ebike shipping via FedEx Ground delivery. We offer free delivery for all electric bikes. However, there will be a delivery fee for accessories. Shipping for bikes may vary depending on the shipping address. Bikes will be shipped within 2 business days (excluding weekends and holidays) and may take anywhere from 3-7 business days for delivery, depending on FedEx.

 

Destination Shipping Method Shipping Time Cost
Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York (excluding New York City), Pennsylvania, District of Columbia, New Jersey, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Wisconsin, Illinois, Missouri, Indiana, Ohio, Michigan, Oklahoma, Texas, West Virginia, Virginia, Delaware, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida, Louisiana, Arkansas, Maryland, Arizona, Montana, Idaho, Wyoming, Colorado, Utah, Nevada, Oregon, Washington, New Mexico  Street, California Standard Shipping Ship from domestic warehouse:
3-7 business days
Ship from overseas warehouse:
7-15 business days
E-Bikes: Free

Accessories & Parts: Cost $8,

FREE shipping on orders over $120

Alaska, Hawaii UPS® Ground  7-15 Bussines Days $750
UPS 2nd Day Air® 2 Business Days $800
 American Samoa, Micronesia, Guam, Marshall, Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific No Delivery 
New York City Due to the implementation of Local Law 39, the recent e-bike regulations in New York City, we regret to inform you that we are temporarily not selling our products in the city. We are actively addressing this matter and appreciate your understanding.
 

Due to COVID-19, the shipping efficiency of transportation is not stable. If you have other requirement, please contact our customer service about more details, we are happy to help you.

You will receive a confirmation email after placing your order letting you know that it was successfully received and is processing. (If you don't find the confirmation email in your inbox, please check your spam or junk folder.)
You will receive an email with tracking information once your order leaves our fulfillment center.
Please note we provide FedEx Ground regular service and FedEx Ground with signature service. Please note that the FedEx Ground regular service will usually leave the shipment at the recipient's door. The FedEx Ground with signature service requires recipient to sign for it, and if there is no sign, it will be returned directly. Please consider which service is suitable for your needs. You are free to choose between these two services, but delivery results depend on FedEx.

 

VELOWAVE WAREHOUSE:

Our warehouses are located in California, USA. Orders typically ship within 2 working days and take 3-7 business days to reach the customer. You can also check our return and warranty policy for more after-sale details.

Please note that the warehouses are not our return facility. If you would like to obtain the address of our return facility, please contact our customer service.

 

TRACK YOUR ORDER:

A shipping confirmation email will be sent to the email address attached to your order once the order has shipped. You can also log into your account on our website to check the order status. Or contact our support team via email at support@velowavebikes.com.

Size Chart

Size Rider Height
16.7"
42cm
5’4" - 6’5"
162 - 192cm
SIZE &CHART

Size Chart

Size Rider Height
16.7"
42cm
5’4" - 6’5"
162 - 192cm
What's in the Box

Safe Packaging

Our packaging

What is in the box

Our packaging
Electric Bike x 1
Our packaging
Charger x 1
Our packaging
Battery x 1
Our packaging
Headlight x 1
Our packaging
Spare Screws x 3
Our packaging
Front Reflector x 1
Our packaging
Front Axle Skewer x 1
Our packaging
Pedals x 2
Our packaging
Instruction Manual x 1
Our packaging
Allen Wrench x 1
Our packaging
Open End Wrench x 1

Ranger Step-Thru 2.0

Blending power, speed and convenience. The ranger step-through offers a top speed of 28 MPH with a dynamic 750W geared hub motor, powered by a removable 48V 15AH LG battery for an extended and adaptable ride covering 30-45 miles on a single charge. Roll smoothly on sturdy 4" fat tires offering superior traction and stability on any terrain.

The step-through frame enhances accessibility making it an inclusive choice for a wide range of individuals. With a robust payload capacity of 300lbs.

Featuring a complimentary rear rack and fenders – all included with no extra cost !

Key Features

750W Geared Hub Motor

Strong and powerful, providing strong electric power and making it stable to reach speed peaks. You can cruise around with little to no effort. Wait, climbing the hill, no problem.

All Terrains Fat Tire

26"*4.0" Fat Tire, anti-skidding, wear-resistant, adapt to snow, sand, and various terrains. The fat tire enables smooth riding on rugged landscapes means you can get more cycling experiences.

Convenient Control

The convenient control system, multiple riding modes, hydraulic disc brake system, reliable and sensitive braking performance, and perfect braking experience.

Removable LG Battery

Powered by a high-quality 48V 15AH LG battery, it covers 30-45 miles on a single charge. Conveniently lockable and removable, take it home or to the office for charging.

Shimano 7-Speed Derailleur

7-speed cassette transmission featuring an 11T to 32T gear range. Conquer steep hills and cruise at high speeds effortlessly for an enjoyable, unmatched riding experience.

Upright Handlebar

Embrace comfort and safety with the Ranger E-Bike's upright handlebars. Enjoy a clearer view of the road, reduced wrist pressure, and enhanced control for extended, ergonomic rides.

Rear Rack and Fenders

Complete with a practical rear rack and upgraded 1-piece fender package. Carry cargo effortlessly, while staying stylishly clean on- and off-road. Enjoy a stable framework that's both functional and sleek – no need for extra accessories.

Reliable 6061 Aluminum Frame Structure

The Step-Thru Frame ensures easy on-off access for all riders. Reinforced rear triangle supports up to 350 lbs, accommodating most users. With a sturdy rear rack, carrying heavy loads becomes effortless.

Convienent Thumb Throttle & Advanced Display

Experience power on demand with the intuitive thumb throttle. Pedal or throttle for greater acceleration and motor assistance. The displays real-time metrics and offers customizable riding modes for a personalized experience. Stay informed on your journey.
Rider Reviews
Specs & Size
Products
                  Ranger Step-Thru Electric Bike
Frame Size Standard (mm)
Handlebar Height 1206mm
Reach 402mm
Head Tube Length 140mm
Seat Tube Length 17.8"
Standover Height 705mm
Wheelbase 1172mm
Total Length 1922mm
Seat Height Min/Max 819/1009mm

General

  • Classes: Class 3(Ebikes can go up to 28mph with pedal assistance)
  • Max Speed: 28MPH by pedal, 20MPH by throttle
  • Range: up to 90 Miles by Pedal; 30+ Miles by Throttle(Calculation based on rider's weight of 75kg. Range varies according to road condition, weather, rider's weight etc.)
  • Pedal Assist: 5 Levels

Frameset

  • Frame: 6061 Aluminium, Removable Battery, Internal Routing
  • Fork: Hydraulic Suspension Fork with 60mm travel, with lockout

Wheels

  • Rim Material: Aluminum
  • Rim Size: 26" 36H Front & Rear
  • Front Wheel Spokes: 13G x 244/246mm, Black Stainless
  • Rear Wheel Spokes: 12G x 217/219mm, Black Stainless
  • Tubes: Butyl Rubber, Schrader Valve
  • Hubs: Disc Nutted Front /Rear Axles
  • Tire: Kenda Fat Tires
  • Tire Size: 26" x 4.0"

E-system

  • Battery: Removable Internal Lithium-ion Battery, 48V 15Ah, 720Wh, LG Cells
  • Charger: 48V 2 Amp Charger, Approx. 8 Hour Charging, Aviation Connector. UL LISTED
  • Motor: Geared Hub Motor, Rated 750W, Peak 1000W, Max Torque 80NM
  • Controller: 48V 25A Peak
  • Display: Multifunctional Color-Screen Display
  • Pedal Assist: Cadence Sensor
  • Throttle: Thumb Throttle
  • Front Light: 48V 10W LED Light, 30 LUX

Drivetrain

  • Shifter: Shimano 7-Speed RevoShift
  • Rear Derailleur: Shimano ARDTY500D 7-Speed, Long Cage
  • Crank & Chainring: 52T, 170mm Alloy Crank
  • Freewheel: Shimano 14-28T, 7-Speed freewheel
  • Pedal: Alloy Platform Pedals
  • Chain: KMC 124 Link, 7-Speed

Components

  • Saddle: Comfortable Wide Saddle
  • Seatpost: Forged Alloy, Ø30.4*350mm
  • Seat Clamp: Ø35mm Quick Release
  • Stem: Bar bore: Ø31.8mm, Clamp I.D.: Ø28.6mm, HEIGHT: 70mm, RISE: ±7°
  • Handlebar: Aluminum Ø31.8mm, Width 720mm
  • Headset: Sealed Bearing Headset
  • Grips: Nylon Lock-on, Ergonomic Comfort
  • Brake: Front & Rear Hydralic Disc Brakes, with180mm discs, with power-cut-off function
  • Brake rotor: 180mm, 1.9mm thick
  • Kickstand: Side Kickstand, Alloy, Rear Mount
  • Fenders: Plastic 26"x110mm
  • Rear Rack: Aluminum Alloy Rear Rack

Weight

  • Net Weight: 34.9kg (76.94lb)  ( including battery)
  • Gross Weight: 45.6kg (100.53lb)
  • Battery Weight: 4kg (8.82lb)
  • Weight limit: 136 kg (300 lb) Payload Capacity

Size

  • Product Size: 1930x740x1210mm
  • Packing Size: 1570x330x900mm

Customer Reviews

Based on 10 reviews
90%
(9)
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10%
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W
Way
Great deal for the money

Great deal for the money

Thank you for your review! We're happy to hear that you are satisfied with the value of our Ranger Step-Thru 2.0 Electric Bike. We strive to provide high-quality products at affordable prices. We hope you continue to enjoy your new electric bike. Happy riding!

j
john mayer
Sweet Ride, great product

This is my second Velowave Range step through. This new 2.0 version is well reengineered with some great improvements. The area the rear wheel attaches to on the frame has been reinforced and beefed up. The handle bars also have new bracing attached. The hand grips are absolutely a vast improvement, so much more comfortable and you have better control over the bike. I do not know if any other improvements we made ,if they were they are not visible to me.

The bike is very solid, ride is very comfortable you feel in total control of this bike. The bike ships 80% complete all you have to do is attach the front wheel and handle bars and plug in the wire connectors which are all color coded. The pedals also just screw in and attach simply. You show be able to fully assemble it in a little over an hour.

Battery life is great I can get over 40 miles and still have 30% in reserve. Speeds up to 28mph and very easy to more through the power assist 1-5 and the throttle is great getting started if you are in traffic or need to accelerate quickly. With throttle alone you can ride for some time at 20mph if needed.

I had the occasion to contact customer service on issues not related to this particular bike. Even though no one answers the phone they will immediately return to you a text. They seem to prefer text and e-mail as contact.

I can not say enough good things about customer service, top notch, very responsive and will work to resolve any issue you may have.

Love the bike, a very sweet ride. I am 71 years old and this bike is perfect for me. I live in southern Utah and my city has over 70 miles of paved bike trails. For off roading the possibilities are endless between off road trails and open high desert vistas, red rock trails everywhere.

For the price this bike competes on an even plane with many well known name brands at a much higher price point. You can not go wrong with Velowave, I am very satisfied with the product and their customer service.

Hi there,

Thank you so much for your kind words and for choosing the Velowave Ranger Step-Thru 2.0 Electric Bike. We're glad to hear that you are enjoying your new bike and that it has exceeded your expectations. We're constantly working on making improvements to our products, and we're thrilled to hear that you've noticed and appreciated them. We're also happy to hear that our customer service was able to assist you in a timely manner. We hope you continue to enjoy your rides on the bike and explore new trails in your area. Happy riding!

Best,
Velowave Customer Service Team

J
John W
Just what I needed

I recently received two Ranger step through bikes. I use them to hunt and thus far they have performed well. A friend has a more expensive bike and I see no difference thus far. I highly recommended the upright handlebars, particularly for those who are getting a little “long in the tooth”. My only complaint is battery life. After a tad over 10 miles yesterday I had 35% left. I weigh 205 and hunt flat ground with minimal gear.

Thank you for your review and for choosing our Ranger step-through bikes for your hunting trips. We're glad to hear they're meeting your needs and appreciate your feedback on the battery life. We're constantly working to improve, and your input is invaluable. If there's anything more we can do to assist you, please don't hesitate to get in touch. Happy hunting and safe riding!

R
Robert & Jill Zauck
Great pick up!

Vroom and zoom, these bikes have great pep! We’ve had other e-bikes, but none handle as well as our Ranger Step Thru bikes.

A
Adam Espinosa
Nice bike but needs improvements -Color is misleading

The bike is overall nice but could use some improvements. The throttle is in an awkward position under the left side handle bar. After a long ride your thumb starts to get tired (if you use the throttle a lot). The screen could be updated and larger, compared to completive brands the screen is small and dated. The thing I like the least is the color description. I purchased a black bike but the color is a very sparkly green/silver color. I even had to call to verify I got the right bike.

M
Michael Boyhan
Ranger step thru !!

Easy assembly, easy charging, easy riding with the step thru design and it’s built like a tank . Rode 33 miles on my first day , up two very big bridges twice with ease. Excellent purchase and very satisfied. Thank Velowave !

c
clinton rohner
First experience with E-bike...

This bike was easy to assemble, carefully packed, and the components are top notch. My wife is absolutely tickled with it!!

G
Gerson Suarez
Great Bike!

It’s an amazing electric bike. The experience so far is great. I didn’t like the instruction book. Recomend look the video from YouTube for the assamble. The only part that I’m not happy about, was getting in touch with the company. I had one doubt with the lights(how to turn it on) try to reach on the chat website no luck. I had to send an email, get the respond the next day wich is fine.

S
Salvador Nuno
Electric bike

So far so good I recommend it

R
Ronnie K
Wow, Is this Comfortable and Fun

I looked at so many fat tire bikes , i was so confused , until i saw this one. Number 1. the black paint will mesmerize you in the sunlight,
2.out of all the fat tire bikes i test rode, Aventon, Himiway, Denago and magiccycle the Velowave step thru was not only the fastest by far it was also the most comfortable,
Im 65 and the old back is a lil creaky, this has an upright design which is nice,, you feel very stable on it also, but dont forget to wear your helmet

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