48V 15AH
BATTERY
750W
MOTOR POWER
25 MPH
TOP SPEED
330 lbs
PAYLOAD CAPACITY

Prado S Commuter Electric Bike

Regular price $1,299.00 $1,299.00 | $0 OFF
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What's in the Box
000

Our new warranty policy, effective from March 22, 2024, will provide benefits to customers who make purchases from this date onwards, while those who purchased before will continue to receive the one-year warranty.

At Velowave Bikes, we take great pride in the quality and durability of our products. We're confident that you will be impressed as well, and we stand behind all of our products. Every ebike we sell is covered by a limited warranty against manufacturing defects subject to the terms below.

Covered Products

  • This warranty applies only to products, parts, and components (hereafter PRODUCTS) that have been manufactured, assembled, or sold in new condition by Velowave Bikes.
  • This warranty applies only to replacement repair of PRODUCTS in case of a manufacturing flaw in materials or workmanship, in accordance with the Scope of Warranty Service, and subject to any and all exclusions, limitations, and procedures explained below.
  • This warranty is not transferable in any way and may not be exercised by anyone other than the original retail buyer (hereafter BUYER) of the PRODUCTS, only if the BUYER has retained constant ownership of the PRODUCTS since their original purchase of the PRODUCTS and only to PRODUCTS purchased in new condition either.

Warranty Period: 2 Years

  • Battery packs are covered for a 2-year Warranty from the date of original retail purchase or up to 300 charging cycles, whichever occurs first. The batteries are designed to retain up to 75% of their original capacity during that time.
  • Other electronic components including the motor, controller, display, charger, and throttle are covered under a 2-year warranty from the date of purchase.
  • Bicycle frames are covered by a 2-year warranty against manufacturing defects.
  • Mechanical components are covered by a 1-year warranty against manufacturing defects.
  • For all PRODUCTS, this warranty period is counted from the date the products were delivered to the BUYER unless excluded from warranty or otherwise voided from coverage under warranty.
  • New Bike Guarantee - we offer full replacement of defective parts with free shipping within the first 30 days of your bike order. After 30 days the customer is responsible for all return shipment costs to Velowave.

Apart from manufacturing defects that could be present, parts that wear due to normal use

such as :

  • Bearings
  • Brake Pads
  • Chains
  • Free Hub Bodies
  • Handlebar Grips
  • Rubber moving parts
  • Shifter, brake cables and casings
  • Spokes
  • Sprockets
  • Stripped threads/bolts
  • Tools
  • Transmission gears

are not included in the warranty but may be replaced on a case-by-case basis within the first 60 days. We shall not be liable if you install, operate, clean, or maintain your ebike without following the owners' manual instructions. Misuse, abuse, alteration, and natural disasters are not included in this warranty.

Note: No official warranty is provided for used e-bikes.

1. ORDER CANCELLATION

For all orders (including pre-orders), your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.

BEFORE SHIPMENT: We will cancel the order for free, but we cannot guarantee your order cancellation request will reach the shipping warehouse in time to stop your shipment, so please notify us as early as possible of your cancellation request.  

AFTER SHIPMENT: Requests to cancel an order or reject a package after shipment will incur a processing fee of 20% of the purchase price.

The customer needs to email Velowave’s customer service team regarding any order cancellation. Once an order cancellation request has been approved, Velowave will email the customer a cancellation notification email. The customer shall not send a return package to Velowave without receiving notification. Velowave will reject all shipments that are not scheduled to arrive, and the customer is responsible for any related fee or loss.

 

2. EXCHANGE & RETURN

FREE REPLACEMENT

Customers may return the product due to serious shipping damage (affecting the use of functions) or missing parts. For us to better understand the problem and solve it effectively, photos and / or videos are REQUIRED as evidence.

*Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal functions in any form. 

Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:

  • Minor damage to the outer packaging.
  • Minor scratches or paint loss on the product.
  • Damage to parts or wearing parts after excessive use.
  • Damage to parts or wearing parts after using for a certain while or a certain number of times.

Possible Solutions:

- If an item is missing: we will resend the missing item/accessory for free.

- If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Velowave will decide whether you need to return the wrong product or not and compensate you the return shipping fee when we receive it.

- If the product is damaged in transit: please contact us first at cs@velowavebikes.com.

14 DAYS RETURNS

For e-bike products: We allow you to return any item in new and unused condition within 14 days of receipt for a refund with no restocking fee, minus $200 shipping fee ($200/item deducted from refund). The customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package. If you customers require Velowave to provide a return label, customers will need to pay an additional return shipping fee.

Returns of used items. Any items returned in a used condition may be returned within 14 days. However, there is a return shipping fee of $200 per item and a restocking fee of fifty percent (50%) of the purchase price (both deducted from refund), in addition, the customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package. If you customers require Velowave to provide a return label, customers will need to pay an additional return shipping fee.

To be eligible for a return, the customer must meet the terms instructed below:

  • Must be in like-new condition and free from dirt, dust, or fragrances
  • Must be in the original packaging (all cardboard and foam) and condition that you received it
  • Must include all items that were included inside the box (charger, keys, hardware, etc.)
  • The ebike must be under ten (10) miles on the odometer

 

For accessories products: any returned accessory or replacement part must be unused, free of wear and tear, dirt, dust, fragrance, or other signs of use. It must be sealed and unopened in the same packaging and condition you received it. We will charge $20 for sent out shipping & restocking ($20/item will be deducted from the refund). The customer is responsible for arranging and paying for return shipping, which may vary depending on the carrier selected.

Please notice: if a customer decided to arrange the return shipment by himself and the request has been confirmed by Velowave’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Velowave will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.

Non-returnable/non-refundable Items:

- For an ebike that has been delivered for more than 14 days or used for more than 10 miles, we do not accept returns anymore and follow our warranty policy.

- Used Products, batteries, special orders, sale items, and gifted orders shall not be returnable except in extreme cases of breakage/malfunction covered by our warranty, and then only after receipt of our approval for the return.

 

3. REFUND

Please understand that any item returned with an order that used a discount code will have the entire discount code value subtracted from the refund value, whether you return one ebike or multiple ebike. Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee and send the remaining refund according to the customer's original payment method. We will refund within 3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted to their account within three days of being issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact us at cs@velowavebikes.com if the customer has not received the refund after ten business days.

SHIPPING METHOD:

We provide ebike shipping via FedEx Ground delivery. We offer free delivery for all electric bikes. However, there will be a delivery fee for accessories. Shipping for bikes may vary depending on the shipping address. Bikes will be shipped within 2 business days (excluding weekends and holidays) and may take anywhere from 3-7 business days for delivery, depending on FedEx.

 

Destination Shipping Method Shipping Time Cost
Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York (excluding New York City), Pennsylvania, District of Columbia, New Jersey, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Wisconsin, Illinois, Missouri, Indiana, Ohio, Michigan, Oklahoma, Texas, West Virginia, Virginia, Delaware, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida, Louisiana, Arkansas, Maryland, Arizona, Montana, Idaho, Wyoming, Colorado, Utah, Nevada, Oregon, Washington, New Mexico  Street, California Standard Shipping Ship from domestic warehouse:
3-7 business days
Ship from overseas warehouse:
7-15 business days
E-Bikes: Free

Accessories & Parts: Cost $8,

FREE shipping on orders over $120

Alaska, Hawaii UPS® Ground  7-15 Bussines Days $750
UPS 2nd Day Air® 2 Business Days $800
 American Samoa, Micronesia, Guam, Marshall, Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific No Delivery 
New York City Due to the implementation of Local Law 39, the recent e-bike regulations in New York City, we regret to inform you that we are temporarily not selling our products in the city. We are actively addressing this matter and appreciate your understanding.
 

Due to COVID-19, the shipping efficiency of transportation is not stable. If you have other requirement, please contact our customer service about more details, we are happy to help you.

You will receive a confirmation email after placing your order letting you know that it was successfully received and is processing. (If you don't find the confirmation email in your inbox, please check your spam or junk folder.)
You will receive an email with tracking information once your order leaves our fulfillment center.
Please note we provide FedEx Ground regular service and FedEx Ground with signature service. Please note that the FedEx Ground regular service will usually leave the shipment at the recipient's door. The FedEx Ground with signature service requires recipient to sign for it, and if there is no sign, it will be returned directly. Please consider which service is suitable for your needs. You are free to choose between these two services, but delivery results depend on FedEx.

 

VELOWAVE WAREHOUSE:

Our warehouses are located in California, USA. Orders typically ship within 2 working days and take 3-7 business days to reach the customer. You can also check our return and warranty policy for more after-sale details.

Please note that the warehouses are not our return facility. If you would like to obtain the address of our return facility, please contact our customer service.

 

TRACK YOUR ORDER:

A shipping confirmation email will be sent to the email address attached to your order once the order has shipped. You can also log into your account on our website to check the order status. Or contact our support team via email at support@velowavebikes.com.

Size Chart

Size Rider Height
18.9"
48cm
5’5" - 6’5"
165 - 192cm
SIZE &CHART

Size Chart

Size Rider Height
18.9"
48cm
5’5" - 6’5"
165 - 192cm
What's in the Box

Safe Packaging

Our packaging

What is in the box

Our packaging
Electric Bike x 1
Our packaging
Charger x 1
Our packaging
Battery x 1
Our packaging
Headlight x 1
Our packaging
Pedals x 1
Our packaging
Front Reflector x 1
Our packaging
Spare Screws x 2
Flat Washer x 2
Our packaging
Three Way Allen Wrench x 1
Our packaging
Allen Wrench x 1
Our packaging
Front Axle Skewer x 1
Our packaging
Y Socket Wrench x 2
Our packaging
Open End Wrench x 2
Screw Driver x 1

Prado S

The Prado E-Bike is designed with city and commuter riders in mind. Its large handlebar provides added comfort during your ride while its mudguards keep you clean on any terrain. Elevate your daily commute experience with Prado, which can travel up to 40+ miles per charge - making it the ultimate partner for all your riding needs!

Key Features

Comfortable Handlebar

Swept-back bars provide a comfortable and upright posture, ideal for commuters. The internal bar can also serve as a bracket.

750W BAFANG Motor

Powerful motor providing stable electric power, effortlessly cruising and handling hills with ease.

Fender Design

Includes mudguards to protect against mud and dirt, prolonging the bike's lifespan.

Throttle & Display

Provides power assist level, battery indicator, riding speed, and mileage data for better control and exercise results.

Front Suspension

Reduces frame vibration on rough roads for a stable, comfortable, and safer ride.

Comfortable Cushion

Featuring a widened and enlarged seat pad for enhanced comfort during rides.

Convenient Control

Efficient braking system suitable for riders of all strengths, ensuring easy and safe stops.

High-Capacity Battery

Equipped with a 48V/15AH lithium battery from LG, providing a range of 25-40+ miles per full charge with fast charging capability.

Shimano Drivetrain

Smooth 7-speed drivetrain for seamless shifting and speed adjustment in different conditions.
Rider Reviews
Specs & Size
Prado S Commuter Electric Bike
Frame Size Standard (mm)
Handlebar Height 1190mm
Reach 370mm
Head Tube Length 240mm
Seat Tube Length 480mm
Standover Height 755mm
Wheelbase 1170mm
Total Length 1970mm
Seat Height Min/Max 840/1050mm

General

  • Classes: Class 3(Ebikes can go up to 28mph with pedal assistance)
  • Max Speed: 25MPH by pedal, 20MPH by throttle
  • Range: 25 to 40+ Mile by Pedal; 23+ Mile by Throttle(Calculation based on rider's weight of 75kg. Range varies according to road condition, weather, rider's weight etc.)

Frameset

  • Frame: 6061 Aluminium, Removable Battery, Internal Routing, Rear Rack Integrated with Frame
  • Fork: Hydralic Suspension Fork
  • Fenders: Included

Wheels

  • Rim Material: Aluminum
  • Rim Size: 20 x 3.0
  • Rim Type: Wheel with Integral Hub
  • Tire: Kenda Fat Tires
  • Tire Size: 20" x 4.0"

E-system

  • Battery: 48V 15Ah, 720Wh, LG 21700 Cells
  • Charger: Input 100-240V~, 2.8A(Max.), 50-60Hz. Output 54.6V⎓2.0A, Aviation Connector. UL LISTED
  • Motor: BAFANG Geared Hub Motor, Rated 750W, Peak 1275W, Max Torque 55NM
  • Controller: 48V 25A Peak
  • Display: Multifunctional Color-Screen Display
  • Pedal Assist: Cadence Sensor
  • Throttle: Thumb Throttle
  • Front Light: 48V 10W LED Light

Drivetrain

  • Shifter: Shimano, 7-Speed
  • Rear Derailleur: Shimano, Long Cage
  • Crank & Chainring: 52T, 160mm Alloy Crank
  • Freewheel: 7-Speed
  • Pedal: Alloy Platform Pedals

Components

  • Saddle: Comfortable Wide Saddle
  • Handlebar: Alloy, 730mm width
  • Grips: Nylon Lock-on
  • Brake: Front & Rear Hydralic Disc Brakes
  • Brake rotor: 180mm, 1.9mm thick
  • Kickstand: Side Kickstand
  • Seatpost: Forged Alloy, ∅31.6*350mm
  • Stem: Bar bore: ∅31.8mm, Clamp I.D.: ∅28.6mm, HEIGHT: 40mm, RISE: 0°
  • Handlebar: Aluminum ∅31.8mm,Width 710mm

Weight

  • Net Weight: 35kg(77.2lb)
  • Gross Weight: 46kg(101.4lb)
  • Battery Weight: 3.5kg(7.7lb)
  • Weight limit: 150 kg (330 lb) Payload Capacity

Size

  • Product Size: 1790x730x1190mm
  • Packing Size: 1530x320x860mm

Customer Reviews

Based on 133 reviews
77%
(103)
14%
(19)
5%
(6)
3%
(4)
1%
(1)
S
Steve KoneffKlatt
What a thrill

I’ve had the bike three weeks. Put on 170 miles from the steepest grades (6%) and slopes to flat paved and gravel roads. The bike moves very well and is responsive. The assist from levels 1 to 5 fits my needs. At 5 it will go up the steepest hill at 12 to 15 mph. Going down hill on grades I’ve hit 40 mph. I’m 200 lbs and 71 years old. The bike is extremely stable for me. Fair price and have no complaints.

D
Don Oliver
Information availability

The bike is worth the money period
But I would like to have access to a complete repair manual as I do most all the maintenance work myself
Also would like to change some of the equipment to upgrade to my own liking

R
Rockin Robin
Soooo much fun!

This bike is awesome. It is a joy to ride. I prefer to keep it on one or zero unless I'm going uphill then I love to get a little boost to help me. The ultimate ability to get Fitness without stress in the hilly area where we ride! Love the fit love the ride love the function.

M
Mike James
Everything I was hoping for.

Best bike I’ve ever owned. Was hesitant about the price but now I feel like I got a deal. Highly recommended.

J
J. Fred
After the first 1000 miles

I got this bike in November of 2022. Mader a few modifications, better flat protection, seat and extra lighting ($300). I ride daily on and off road. I love riding this bike. My only problem is with technical information. I have had to figure out how the controller works by experiment and online videos. Customer service was great the one time I used it, but they promised a $50 credit (I didn't deserve) but I never got it. Overall of thee three E-bikes I own this is my favorite. I have gone well over the 45 mile predicted distance on a single charge, but I ride with the PA off for exercise. If you ride on lots of different surfaces and want to carry stuff with you this is a great bike for the money. I would buy this bike again.

Dear customer, Please give us the email address you used when placing the order, and we will help you check whether the points have not been recorded.

D
Dorothy Cooks

Really need one can't walk to good legs hurt bad and can't walk far how do I signed up for one I'm on disability it really could help me aloti would love a red one

S
Stephen Andrews
Nice

Black with both baskets.
Received November 20th, 2023.
Very happy.
Mostly assembled, and not difficult to finish.
PAS level one is all I need, unless there is a steep hill to climb. I just keep it in seventh gear all the time. They obviously geared this way down so it would be off-road friendly. Actually, that might be something I want to try. Or at least an unpaved road would be fun. The motor is awesome. The hydraulic disc brakes are wicked strong. The frame is impressive. I changed out the hand grips, seat post, and seat. Added lots of lights and reflectors.
I am loving this ebike !

C
Cinda G
PRADO S EBIKE

just got the PRADO S EBIKE easy to assemble and love it but little big for my size so ordered pony now! and my husband gets this one.

J
Jason Bellomi
Great Seller and a great bike!

My wife and I bought these for Christmas and have been riding them for a few days now. These bikes are amazing! Good pedal assit when needed and a thumb throttle for when you don't want to pedal. The battery lasts us about 40 miles with using the pedal assist off and on. The Seller responded very fast to our questions and when I noticed the screen was damaged in transport, shipped another one out immediately. We are very happy with our purchase and recommend these bikes to any adults looking to have fun outdoors again.

g
gregory d.
Great bike for the price.

Brought this for my daughter and she loves it. She says it the best bike she ever ride.

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