Swift M Mid-Drive Electric Bike

Regular price $1,999.00 | (Liquid error (sections/product-ebike-template line 259): divided by 0% off)
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$45 IN FREE ACCESSORIES

Bike Lock

$0
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Two-Year Warranty:

We provide a 2-year warranty on Velowave electric bikes frame.

One-Year Warranty:

A 1-year warranty on all electronic parts (including battery, motor, controller, display, lights)

Apart from manufacturing defects that could be present, parts that wear due to normal use (such as tires, brake pads, chains, etc) are not included in the warranty but may be replaced on a case-by-case basis within the first 60 days. We shall not be liable if you install, operate, clean, or maintain your ebike without following the owners' manual instructions. Misuse, abuse, alteration, and natural disasters are not included in this warranty. 

Note: No official warranty is provided for used e-bikes.

1. ORDER CANCELLATION

For all orders (including pre-orders), your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.

BEFORE SHIPMENT: We will cancel the order for free, but we cannot guarantee your order cancellation request will reach the shipping warehouse in time to stop your shipment, so please notify us as early as possible of your cancellation request.  

AFTER SHIPMENT: Requests to cancel an order or reject a package after shipment will incur a processing fee of 10% of the purchase price.

The customer needs to email Velowave’s customer service team regarding any order cancellation. Once an order cancellation request has been approved, Velowave will email the customer a cancellation notification email. The customer shall not send a return package to Velowave without receiving notification. Velowave will reject all shipments that are not scheduled to arrive, and the customer is responsible for any related fee or loss.

 

2. EXCHANGE & RETURN

FREE REPLACEMENT

Customers may return the product due to serious shipping damage (affecting the use of functions) or missing parts. For us to better understand the problem and solve it effectively, photos and / or videos are REQUIRED as evidence.

*Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal functions in any form. 

Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:

  • Minor damage to the outer packaging.
  • Minor scratches or paint loss on the product.
  • Damage to parts or wearing parts after excessive use.
  • Damage to parts or wearing parts after using for a certain while or a certain number of times.

Possible Solutions:

- If an item is missing: we will resend the missing item/accessory for free.

- If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Velowave will decide whether you need to return the wrong product or not and compensate you the return shipping fee when we receive it.

- If the product is damaged in transit: please contact us first at cs@velowavebikes.com.

14 DAYS RETURNS

For e-bike products: We allow you to return any item in new and unused condition within 14 days of receipt for a refund with no restocking fee, minus $200 shipping fee ($200/item deducted from refund). The customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package.

Returns of used items. Any items returned in a used condition may be returned within 14 days. However, there is a return shipping fee of $200 per item and a restocking fee of fifty percent (50%) of the purchase price (both deducted from refund), in addition, the customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package.

To be eligible for a return, the customer must meet the terms instructed below:

  • Must be in like-new condition and free from dirt, dust, or fragrances
  • Must be in the original packaging (all cardboard and foam) and condition that you received it
  • Must include all items that were included inside the box (charger, keys, hardware, etc.)
  • The ebike must be under ten (10) miles on the odometer

 

For accessories products: any returned accessory or replacement part must be unused, free of wear and tear, dirt, dust, fragrance, or other signs of use. It must be sealed and unopened in the same packaging and condition you received it. We will charge $20 for shipping & restocking ($20/item will be deducted from the refund). The customer is responsible for arranging and paying for return shipping, which may vary depending on the carrier selected.

Please notice: if a customer decided to arrange the return shipment by himself and the request has been confirmed by Velowave’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Velowave will not be responsible for any damage, loss, or other accident to the shipment arranged by the customer.

Non-returnable/non-refundable Items:

- For an ebike that has been delivered for more than 14 days or used for more than 10 miles, we do not accept returns anymore and follow our warranty policy.

- Used Products, batteries, special orders, sale items, and gifted orders shall not be returnable except in extreme cases of breakage/malfunction covered by our warranty, and then only after receipt of our approval for the return.

 

3. REFUND

Please understand that any item returned with an order that used a discount code will have the entire discount code value subtracted from the refund value, whether you return one ebike or multiple ebike. Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee and send the remaining refund according to the customer's original payment method. We will refund within 3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted to their account within three days of being issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact us at cs@velowavebikes.com if the customer has not received the refund after ten business days.

SHIPPING METHOD:

We provide shipping via FedEx Ground delivery. We offer free delivery for all electric bikes. However, there will be a delivery fee for accessories. Shipping for bikes may vary depending on the shipping address. Orders will be shipped within 2 business days (excluding weekends and holidays) and may take anywhere from 3-7 business days for delivery, depending on FedEx.

 

Destination Shipping Method Shipping Time Cost
Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York (excluding New York City), Pennsylvania, District of Columbia, New Jersey, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Wisconsin, Illinois, Missouri, Indiana, Ohio, Michigan, Oklahoma, Texas, West Virginia, Virginia, Delaware, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida, Louisiana, Arkansas, Maryland, Arizona, Montana, Idaho, Wyoming, Colorado, Utah, Nevada, Oregon, Washington, New Mexico  Street, California Standard Shipping Ship from domestic warehouse:
3-7 business days
Ship from overseas warehouse:
7-15 business days
E-Bikes: Free

Accessories & Parts: Cost $8,

FREE shipping on orders over $120

Alaska, Hawaii UPS® Ground  7-15 Bussines Days $750
UPS 2nd Day Air® 2 Business Days $800
 American Samoa, Micronesia, Guam, Marshall, Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific No Delivery 
New York City Due to the implementation of Local Law 39, the recent e-bike regulations in New York City, we regret to inform you that we are temporarily not selling our products in the city. We are actively addressing this matter and appreciate your understanding.
 

Due to COVID-19, the shipping efficiency of transportation is not stable. If you have other requirement, please contact our customer service about more details, we are happy to help you.

You will receive a confirmation email after placing your order letting you know that it was successfully received and is processing. (If you don't find the confirmation email in your inbox, please check your spam or junk folder.)
You will receive an email with tracking information once your order leaves our fulfillment center.
Please note we provide FedEx Ground regular service and FedEx Ground with signature service. Please note that the FedEx Ground regular service will usually leave the shipment at the recipient's door. The FedEx Ground with signature service requires recipient to sign for it, and if there is no sign, it will be returned directly. Please consider which service is suitable for your needs. You are free to choose between these two services, but delivery results depend on FedEx.

 

VELOWAVE WAREHOUSE:

Our warehouses are located in California, USA. Orders typically ship within 2 working days and take 3-7 business days to reach the customer. You can also check our return and warranty policy for more after-sale details.

 

TRACK YOUR ORDER:

A shipping confirmation email will be sent to the email address attached to your order once the order has shipped. You can also log into your account on our website to check the order status. Or contact our support team via email at support@velowavebikes.com.

Size Chart

Size Rider Height Inseam
S/27.5" 5’5" - 6’5"
165 - 192cm
30.7″ - 36″
78cm - 92cm
M/29" 5’6" - 6’5"
168 - 192cm
31.5″ - 36″
80cm - 92cm

Overview

24 MPH

TOP SPEED

500W

MOTOR POWER

48V 15AH

Removable Battery

2.1" Tires

TIRES

5'5" - 6'5"

Rider Height

385lbs

PAYLOAD CAPACITY

Swift Frame
Lightweight, strong, and stylish – the completely new Swift Frame design. Perfect for urban and trail adventures, it offers superior performance and a sleek look, blending durability with contemporary elegance for an unmatched riding experience.
Mid-Drive with Torque Sensor
Powerful 500W mid-drive motor equipped with torque sensors allows for greater torque output compared to traditional hub motors of the same power, significantly enhancing your riding experience with superior performance and efficiency.
Fenders and Rack
Equipped with standard aluminum mudguards and a rear rack, saving you the hassle of extra purchases. Expertly designed to handle wet terrain and meet your cargo-carrying needs, these features ensure a comfortable, practical ride in any condition.

LED front and tail lights

Ensure your safety while riding in dark conditions, giving you confidence and security on all your nighttime journeys.

Shimano Hydraulic Brake System

Ensures confident control for various riding scenarios and prioritizes your safety on every journey.

Shimano 8-Speed Transmission

Combined with the mid-drive motor, it unleashes tremendous torque, providing a powerful and dynamic riding experience.

Split-Type Control Dashboard

This ergonomic design aligns perfectly with user habits for an enhanced riding experience.

LG Cell Battery

While maintaining high energy storage, its reduced size ensures an elegant, streamlined look without compromising on performance and safety.

High-Performance Hydraulic Front Fork

Designed for versatility, it ensures a smooth and controlled ride across diverse landscapes, enhancing your cycling experience.

Specs & Size

Ranger 2.0 Fat Tire All-Terrain Electric Bike
Size 27.5'' 29''
Total Length 1846mm 1899mm
Head Tube Length 150mm 150mm
Head Tube Angle 68° 68°
Seat Tube 480mm 480mm
Seat Tube Angle 74° 74°
Handlebar Height 1028mm 1058mm
Bottom Bracket Height 349mm 363mm
Wheelbase 1147mm 1174mm
Standover Height 751mm 760mm
Reach 399mm 397mm
Seat Height Min/Max 857mm/1050mm 870mm/1062mm
Rare Rack Height 755mm 781mm
General
Classes: Class 3(E-Bikes can reach a maximum speed of 28 mph in pedal-assist mode)
Max Speed: 24MPH by pedal, 20MPH by throttle
Range: Up to 80 miles by pedaling; 28 miles by throttle (Range per charge is measured under the conditions that power is sufficient, with a 165 lbs/75 kg load, at 86°F/30°C, 70% humidity, on a level road, in pedal assist mode with Eco assistance, and in pure electric riding mode by throttle. Actual results may vary based on differences in temperature, load, wind speed, road conditions, and other factors.)
Frameset
Frame: 6061 Alluminum Alloy with Internal Battery
Fork: Hydraulic Suspension Fork with 100mm travel, with lockout
Wheels
Rim Material: Aluminum
Rim Size: 27.5"/29" 32H Front & Rear
Front Wheel Spokes: Black Stainless, 27.5"-13Gx262mm/264mm, 29"-13Gx281mm/283mm
Rear Wheel Spokes: Black Stainless, 27.5"-13Gx262mm/264mm, 29"-13Gx281mm/283mm
Tubes: Butyl Rubber, Schrader Valve
Hubs: Front/Rear Axles with Quick Release Mechanism
Tire: Kenda Tires
Tire Size: 27.5"/29" x 2.1"
E-system
Battery: Removable Internal Lithium-ion Battery, 48V 15Ah, 720Wh, LG Cells
Charger: 48V 2 Amp Charger, Approx. 8 Hour Charging, Aviation Connector. UL LISTED
Motor: MOTINOVA PEGASI PLUS Mid-Drive Motor, Rated 500W, Max Torque 100N·m
Display: TFT Smart Easy Read Display with Backlight, Color screen
Pedal Assist: 5 Levels(1/2/3/4/Sport)
Sensors: Torque Sensor
Throttle: Thumb Throttle, Throttle on demand - Throttle from a complete stop
Front Light: 6-48V LED Light 30 LUX
Tail Light: 6-48V LED Light 30 LUX
Drivetrain
Shifter: Shimano 8-Speed SHIFT LEVER
Rear Derailleur: Shimano ARDM310DLC 8-Speed
Crank & Chainring: 170MM W/20T
Freewheel: Shimano 12-32T, 8-Speed Cassette
Pedal: Alloy Platform Pedals
Chain: KMC E8S EPT Reinforced Chain for Electric Bicycle, 106-Link
Components
Saddle: Comfortable Wide Saddle
Seatpost: Forged Alloy, Ø30.4*350mm
Seat Clamp: Ø35mm Quick Release
Stem: Bar bore: Ø31.8mm, Clamp I.D.: Ø28.6mm, HEIGHT:40mm, RISE:±7°
Handlebar: Aluminum Ø31.8mm, Width 700mm
Headset: Sealed Bearing Headset
Grips: Nylon Lock-on, Ergonomic Comfort
Brake: Shimano Hydraulic Disc Brakes
Brake rotor: Shimano 180mm, 1.9mm thick
Kickstand: Side Kickstand, Alloy, Rear Mount
Fenders: Aluminum 27.5"x66mm/29"x66mm
Rear Rack: Aluminum alloy, Integrated Rear Fender and Rack
Weight
Net Weight: 26.8kg (59.08lbs) ( including battery)
Gross Weight: 34.2kg (75.4lbs)
Battery Weight: 3.8kg (8.37lbs)
Weight limit: This bike has a maximum total weight limit (combined weight of bicycle, rider and cargo) of 385lbs.
Size
Product Size: 27.5"-1850*710*1070mm/ 29"-1910*710*1110mm
Packing Size: 1600*280*890mm

What is in the box

Safe Packaging

Our packaging

What is in the box

Our packaging
Electric Bike x 1
Our packaging
Charger x 1
Our packaging
Front Light & Reflector Combo x1
Our packaging
Spare Screws x 2
Our packaging
Front Axle Skewer x 1
Our packaging
Pedals x 2
Our packaging
Instruction Manual x 1
Our packaging
Allen Wrench x 1
Our packaging
Open End Wrench x 1
Our packaging
Quick Link x 1
Our packaging
Chain Breaker x 1
Our packaging
Quick Link Pliers x 1
Our packaging
Headset Cover Screw Cap x 1

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