• Competitive salary and performance-based bonuses
• Travel reimbursements and career development opportunities
• Comprehensive medical insurance to ensure your health and well-being
• Employee stock options to grow with the company
• Paid holidays and vacation leave
• Life insurance and disability insurance for added security
• 401(k) retirement savings plan with company contributions

Sales Representative

Key Responsibilities

Visit distributors to build and maintain long-term partnerships Promote products to distributors, provide training and support to boost sales Gather market feedback, analyze trends, and identify new opportunities Participate in formulating market strategies, achieve sales targets, and track sales performance.

Qualifications

At least 2 years of sales experience; experience in managing distributor channels is preferred Strong communication and relationship management skills; willingness to travel frequently Familiarity with the U.S. market and distributor networks is a plus Self-motivated and results-driven, with strong problem-solving skills.

Technical Support Representative

We are looking for a dedicated and customer-oriented Technical Support Representative to join our team. The ideal candidate will be responsible for assisting customers, answering inquiries, resolving complaints, and ensuring a positive customer experience. The position is remote, so you can work from anywhere.

Key Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Address and resolve customer complaints or issues with empathy and efficiency. Provide accurate information about our products, order status, and policies. Handle returns, exchanges, and warranty claims in accordance with company procedures. Work closely with the sales, logistics, and technical teams to ensure customer satisfaction.

Qualifications

Previous experience in customer service (preferably in the e-commerce or ebike industry). Strong communication skills in English (both written and verbal). Ability to handle customer inquiries professionally and resolve complaints effectively. Problem-solving skills and the ability to work independently. Knowledge of ebikes is a bonus.