Any bike purchased after March 22,2024 comes with a 2 year warranty.
Bikes purchased before March 22,2024 had a 1 year warranty (and those warranties are now expired).
Expandable Waterproof Trunk Bag
Foldable Rear Basket for Velowave Electric Bikes
Waterproof Storage Bag for Ranger & Ghost
Battery for Ghost/Ranger Series/Ranger ST Series Electric Bike
Front Basket for Ranger 2.0/Ranger 3.0
Waterproof Bicycle Pannier Bag with Rain Cover
Bluetooth iTag Finder and Tracker | Apple Find My Compatible (iOS) | Apple MFi Certified
Horn & Alarm for Electric Bike
Waterproof Bluetooth Bike Speaker
Velowave Electric Bike Phone Mount
Upper Battery Cover for Ghost/Ranger Series/Ranger ST Series
Battery for Swift M Mid-Drive Electric Bike
Battery for Breeze T Torque Sensor Electric Bike
Rearview Bike Mirror for All Electric Bike
Any bike purchased after March 22,2024 comes with a 2 year warranty.
Bikes purchased before March 22,2024 had a 1 year warranty (and those warranties are now expired).
At Velowave Bikes, we take great pride in the quality and durability of our products. Every eBike we sell is backed by a limited warranty against manufacturing defects, ensuring peace of mind with your purchase.
Welcome to the warranty service of our eBike. This document elaborates on the details of the warranty plan, including coverage information, claim application guidelines, cancellation policies, etc.
If you have any questions, please contact us at cs@velowavebikes.com or call 425-873-8866.
We provide a two-year initial warranty service for your eBike. Within these two years, if the eBike fails to function properly due to material or workmanship defects, we will provide repair or replacement services for you by the provisions of this plan.
Apart from manufacturing defects that could be present, parts that wear due to normal use.
such as :
are not included in the warranty but may be replaced on a case-by-case basis within the first 60 days. We shall not be liable if you install, operate, clean, or maintain your ebike without following the owners' manual instructions. Misuse, abuse, alteration, and natural disasters are not included in this warranty.
If you wish to continue enjoying the warranty service after the initial two-year warranty period, you can choose to extend the warranty term.
The extended warranty period takes effect from the end date of the initial warranty period. The
specific coverage scope is the same as that of the initial warranty period, but it is subject to the
various terms and conditions stipulated in this document.
Note: No official warranty is provided for used e-bikes.
SHIPPING METHOD:
United States:
We provide ebike shipping via FedEx Ground delivery. We offer free delivery for all electric bikes. However, there will be a delivery fee for accessories. Shipping for bikes may vary depending on the shipping address. Bikes will be shipped within 2 business days (excluding weekends and holidays) and may take anywhere from 5-7 business days for delivery, depending on FedEx.
| Destination | Shipping Method | Shipping Time | Cost |
| Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York (excluding New York City), Pennsylvania, District of Columbia, New Jersey, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, Wisconsin, Illinois, Missouri, Indiana, Ohio, Michigan, Oklahoma, Texas, West Virginia, Virginia, Delaware, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Florida, Louisiana, Arkansas, Maryland, Arizona, Montana, Idaho, Wyoming, Colorado, Utah, Nevada, Oregon, Washington, New Mexico Street, California | Standard Shipping |
Ship from domestic warehouse: 5-7 business days Ship from overseas warehouse: 7-15 business days |
E-Bikes: Free |
|
Accessories & Parts: Cost $8, FREE shipping on orders over $120 |
|||
| Alaska, Hawaii | UPS® Ground | 7-15 Bussines Days | $750 |
| UPS 2nd Day Air® | 2 Business Days | $800 | |
| American Samoa, Micronesia, Guam, Marshall, Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific | No Delivery | ||
| New York City | Due to the implementation of Local Law 39, the recent e-bike regulations in New York City, we regret to inform you that we are temporarily not selling our products in the city. We are actively addressing this matter and appreciate your understanding. | ||
You will receive a confirmation email after placing your order letting you know that it was successfully received and is processing. (If you don't find the confirmation email in your inbox, please check your spam or junk folder.)
You will receive an email with tracking information once your order leaves our fulfillment center.
Please note we provide FedEx Ground regular service and FedEx Ground with signature service. Please note that the FedEx Ground regular service will usually leave the shipment at the recipient's door. The FedEx Ground with signature service requires recipient to sign for it, and if there is no sign, it will be returned directly. Please consider which service is suitable for your needs. You are free to choose between these two services, but delivery results depend on FedEx.
Canada:
We provide ebike shipping via UPS delivery. We offer free delivery for all electric bikes. However, there will be a delivery fee for accessories. Shipping for bikes may vary depending on the shipping address. Bikes will be shipped within 2 business days (excluding weekends and holidays) and may take anywhere from 5-10 business days for delivery, depending on UPS.
Additional shipping charges may apply to certain remote areas. Please contact our customer service for details. The final cost is subject to the official confirmation provided by our support team.
| Destination | Shipping Method | Shipping Time | Cost |
| Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan | Standard Shipping |
Ship from domestic warehouse: 5-7 business days Ship from overseas warehouse: 3-9 business days |
E-Bikes: Free |
|
Accessories & Parts: Cost $11CAD, FREE shipping on orders over $170CAD |
|||
| Nunavut, Northwest Territories, Yukon | No Delivery | ||
You will receive a confirmation email after placing your order letting you know that it was successfully received and is processing. (If you don't find the confirmation email in your inbox, please check your spam or junk folder.)
You will receive an email with tracking information once your order leaves our fulfillment center.
VELOWAVE WAREHOUSE:
Our warehouses are located in California, USA. For Velowave brand products, domestic in-stock items will be shipped within 5–7 business days, while international in-stock items will be shipped within 7–15 business days; for pre-order items, please refer to the product page for the specific shipping timeline. You can also check our return and warranty policy for more after-sale details.
Please note that the warehouses are not our return facility. If you would like to obtain the address of our return facility, please contact our customer service.
TRACK YOUR ORDER:
A shipping confirmation email will be sent to the email address attached to your order once the order has shipped. You can also log into your account on our website to check the order status. Or contact our support team via email at support@velowavebikes.com.
| Size | Rider Height | Inseam |
|---|---|---|
| 16.7" 42cm |
5’4" - 6’5" 162 - 192cm |
30″ - 36″ 76cm - 96cm |











The Ranger 3.0 is engineered to conquer off-road adventures with unparalleled ease and control. Its advanced torque sensor delivers responsive power from a robust 750W motor (peak 1000W) with a torque of 85Nm, effortlessly handling rugged terrains and steep inclines. With its advanced features and technology, the Ranger 3.0 sets a new standard for electric bikes, delivering exceptional performance and reliability wherever your adventure takes you.
Constructed from 6061 aluminum alloy, the Ranger 3.0 offers exceptional durability and stability, providing a solid and reliable ride even on the toughest off-road terrains. Whether for commuting or adventure, it makes you the center of attention.
Feel the adrenaline with the Ranger 3.0’s powerful 750W motor, capable of peaking at 1000W with 85Nm of torque. Reach speeds of up to 28 MPH with Pedal Assist, making every ride an exhilarating experience.
Equipped with a removable 48V 15Ah battery featuring LG cells, it provides an impressive range of up to 90 miles on PAS. The battery is seamlessly integrated into the frame, ensuring optimal performance while maintaining a sleek aesthetic
Enjoy a smooth and comfortable ride with the hydraulic suspension fork, offering 60mm of travel and a lockout capability. This system absorbs bumps and shocks, delivering a stable experience across all types of terrain.
The rear brake light, with a brightness of 12V 20 LUX, enhances your visibility on the road, ensuring safer rides in low-light conditions. Whether braking or cruising at night, it provides clear signals to those behind you, adding an extra layer of safety and confidence to your ride.
The torque sensor measures your pedaling force allowing the motor to deliver power proportional to your effort for a smoother, more responsive ride. Whether climbing hills or cruising flat terrain, it seamlessly adjusts to provide intuitive assistance and confident control on all terrains.
Stay informed and in control with the TFT Smart Display, featuring a colorful, backlit screen for clear visibility in any lighting condition. The integrated torque sensor provides a smooth and responsive ride, enhancing overall safety and comfort.
Safety is a top priority with the Ranger 3.0’s hydraulic disc brakes, which feature 180mm discs and a power cut-off function. This combination delivers dependable stopping power in all conditions.

| Frame Size | Standard (mm) |
| Handlebar Height | 1109mm |
| Reach | 404mm |
| Head Tube Length | 140mm |
| Seat Tube Length | 425mm |
| Standover Height | 753mm |
| Wheelbase | 1165mm |
| Total Length | 1914mm |
| Seat Height Min/Max | 823/1012mm |
Delivery was fast via FedEx. When unboxing, I realized one of the pedals was missing from the small parts box. I emailed customer service, and they shipped a replacement pair overnight, no questions asked. Assembly took me about an hour total. I've been riding it to work twice a week, and it has completely changed my commute for the better.
I’ve had this bike for three months now, using it almost every day for errands and exercise. I built it myself in about 45 minutes, though the chain needed some extra lubrication right out of the box to stop a slight squeak. The brakes are still sharp, and the battery easily lasts me a week of short trips before needing a plug-in.
I bought the Ranger specifically for riding on the beach, and the 4-inch tires roll right over the soft sand without digging in. The front suspension does a decent job on rocky sections too. The handlebars are quite wide, which makes maneuvering through narrow doorways in my house a bit tight, but out on the open trails, the control is excellent.
I use the Ranger 3.0 for weekend hunting and trail riding. The motor torque is incredibly strong, easily pushing through muddy sections where my old bike would get stuck. The suspension smooths out rocky paths well. My only minor gripe is that the display screen is a little hard to read when I wear polarized sunglasses, but the ride quality is top-notch.
Shipping was fast and the bike was protected with thick cardboard and foam. Assembly took roughly 40 minutes with the included setup guide. I contacted support to clarify a display setting, and they replied with a helpful video link within hours. After three months of regular trail riding, the frame and battery performance remain consistently strong.