Velowave's Holiday
Gifting Bonanza!

Campaign Entering Orders Period

Any online customer who makes at least one purchase including electric bike on official website (https://www.velowavebikes.com) between 2023/11/10 to 2023/11/30, regardless of the value of the order, can enter into the lucky draw campaign.

How to Enter

• Before 2023/11/23, share one of these posts (Instagram , Facebook , Twitter, TikTok) in your stories, feed, profile, or retweet it.
• Make at least one ebike purchase during the campaign period. - Post a video of the ebike unboxing not shorter than 30 second on your public social media account (Instagram, Facebook, Twitter, or TikTok)
• Include hashtags #Velowave #LuckyDraw and tag Velowave's official accounts.
• Instagram and Facebook: @velowavebikes
• TikTok and Twitter: @velowaveus
• Entries must be submitted before 2023/12/12.

Eligibility

• Open to legal residents of the 48 contiguous United States (excluding Hawaii and Alaska).
• Participants must be 18 years old or have reached the age of majority in their state of residence at the beginning of the Term.
• Purchases must be made on Velowave's official website (https://www.velowavebikes.com).

Prize Details

• First Prize: One winner will receive a full refund of the winning order, including taxes and shipping, credited through the original method of payment.
• Second Prize: Three winners will receive a half refund of the most expensive ebike in the order, credited through the original method of payment.
• Third Prize: Ten winners will receive a $100 Gift card (details provided upon winner confirmation).

Winner Selection

• Round 1 - First Prize: 10 finalists will be chosen based on the highest number of post likes across all platforms. Winner will be randomly selected from these 10 finalists. If you post on multiple platforms or have multiple posts on one platform, only the post with the most likes will be considered. The 9 finalists who haven't won a prize will move on to round 2.
• Round 2 - Second Prize: Three winners will be randomly selected from 9 finalists after round 1. The 6 finalists who haven't won a prize will move on to round 3.
• Round 3 - Third Prize: 30 finalists will be chosen based on the highest number of post likes across all platforms. This includes 6 finalists who did not receive the Prizes in Round 1 and 2, and does not include the First and Second Prize winners. The winners will be randomly selected from these 30 finalists.

Winner Announcement

• Date: 2023/12/15
• Locations: Winners' order number and encrypted email will be posted on official website (https://www.velowavebikes.com/pages/sales-deals), official Velowave Facebook page (https://www.facebook.com/velowavebikes)and official Velowave Instagram page (https://www.instagram.com/velowavebikes)
• Any contact initiated by individuals claiming to be winners will not affect the random result of the draw. The final winners will ONLY be determined based on the official announcement.

Winner Contact and Confirmation

• Winners will be contacted via Velowave marketing official email (marketing@velowavebikes.com). Please pay attention to your spam box. If you see your order number among the winners but haven't received our email, please contact us at marketing@velowavebikes.com.
• You must respond within 3 business days to claim the prize.
• If the potential winner cannot be reached within 3 business days after the date of the first attempt to contact them, an alternate winner may be selected.

Prize Distribution and Confirmation Process

First Prize:

• The winner will be contacted via official email (marketing@velowavebikes.com) for confirmation.
• The prize, which is a full refund of the winning order amount (including taxes and shipping fees), will be credited to the winner.
• The refund covers the actual payment amount, not the price before discount.
• Credit will be processed within 14 days of confirmation.
• The refund will be issued through the original method of payment used for the order.

Second Prize:

• The winner will be contacted via official email (marketing@velowavebikes.com) for confirmation.
• The prize is a refund of half the price of the most expensive ebike in the order.
• In the case of multiple bikes, only the most expensive bike qualifies for the refund.
• Only the first order including an electric bike is eligible for prize credit if multiple orders are made.
• Similar to the first prize, the refund covers the actual bike price payment amount, including any discounts applied.
• The refund will be processed within 14 days of confirmation and credited through the original payment method.

Third Prize:

• The winner will be contacted via official email (marketing@velowavebikes.com) for confirmation.
• Each winner will receive a gift card, the details of which will be communicated in a follow-up email.
• The gift card number will be sent within 14 days following confirmation.

General Terms

• Only the first order including an electric bike is eligible for prize credit if multiple orders are made.
• Velowave reserves the right to revoke the prize from anyone ineligible or in violation of these Terms and Conditions.
• Campaign terms are subject to change or discontinuation by Velowave.
• Payment methods for the campaign are not interchangeable. Prizes will be credited only through the original payment method used for the qualifying purchase.
• All prize winners must respond within 3 business days of contact to claim their prize.

Fraud Prevention

• Velowave will not ask for any fee to redeem the prize.
• Please double check any contact claiming to be from Velowave with our official pages to avoid being a victim of fraud or scams.